Compliance

Anti-Bribery Policy

It is our policy to conduct our business in an honest and ethical manner. We have a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings wherever we operate. We are committed to implementing and enforcing effective systems to counter bribery and corruption.

We adhere to the RICS professional standards and uphold all laws relevant to countering bribery and corruption including the Bribery Act 2010, in respect of the conduct of our business.

We will always operate in line with the RICS Professional Standards as a minimum.

A copy of our Anti Bribery and Corruption Policy can be requested.

Anti-Money Laundering Policy

Newton LDP Ltd adheres to the professional standards issued by RICS. The company is committed to ensuring that all transactions are legal and legitimate. It is vital that the company can identify, report, and take precautions to guard against money laundering and will do everything that it can to protect itself in this area.

A copy of our Anti Money Laundering Policy can be requested.

Complaints Handling Policy

It is our policy to ensure that all complaints are handled professionally and consistently. We define complaints to be any expression of dissatisfaction and adhere to the RICS Rules of Conduct for Firms and complaints handling guidance for best practice. Each query to Newton LDP Ltd is dealt with the utmost care and consideration.

All complaints are to be directed to the Complaints Handler, Richard Foxon (Richard.Foxon@newtonldp.com).

A copy of our Complaints Handling Procedure can be requested.

Client Money Handling Procedure

Newton LDP handles client money in accordance with the RICS Client Money Handling Professional Statement and RICS Rules of Conduct.

Client money held or received by Newton LDP is maintained in designated client money accounts with a UK authorised bank regulated by the Financial Conduct Authority and Prudential Regulation Authority. Appropriate controls are in place for recording, reconciling, authorising and safeguarding client funds.

Our procedures include senior management oversight, monthly reconciliations as a minimum, appropriate payment authorisation, and the retention of relevant records for at least six years.

A copy of our Client Money Handling Procedure can be accessed below:

Client Money Handling Procedure